Legal Notice

Effective Date: March 15, 2026.

This legal notice governs your use of the aidiagme.com website. We encourage you to review this information regularly.

1. Site Publisher Legal Information

Smart Medical Care Ltd publishes the website aidiagme.com (hereinafter “the Site”).

  • Company Type: English “Private limited company”
  • Registered Office: 167-169 Great Portland Street, 5th Floor, London, W1W 5PF, United Kingdom
  • Company Registration Number: 15309552 (Companies House for England and Wales)
  • Primary Trade Name: AI DiagMe is a trade name of Smart Medical Care Ltd.
  • Contact Email: contact@aidiagme.com

Presence in France

Smart Medical Care’s operations in France are supported by Smart Medical Care SAS, a simplified joint-stock company under French law, affiliated with Smart Medical Care Ltd.

Smart Medical Care SAS 

  • Simplified joint-stock company (SAS) under French law
  • Headquarters: 37 Avenue Maréchal Foch, 06000 Nice, France
  • Nice RCS (Trade and Companies Register): 932 924 194

For users residing in the EEA, Smart Medical Care SAS may serve as a local point of contact for data protection inquiries and regulatory matters. For any such inquiries, you may reach us at contact@aidiagme.com.

2. Publication Director Information

The legal representative of Smart Medical Care Ltd acts as the Publication Director for the Site.

Contact: contact@aidiagme.com

3. Hosting and Data Security Notice

  • Google LLC hosts the Site and all related data via its Google Cloud services.
  • Regardless of country of residence, all health data is hosted exclusively in France on Google Cloud servers certified for French Health Data Hosting (HDS) — the highest health-data hosting standard in France. These servers ensure compliance with the strictest French and European regulatory requirements for sensitive health data. Google Cloud holds comprehensive security certifications including ISO 27001 and SOC 2 Type II.
  • All data is encrypted in transit (TLS) and at rest (AES-256), and access is restricted to authorized personnel under strict internal controls.

4. Purpose of the Site and Service Disclaimer

The Site’s purpose is to present and provide access to the AI DiagMe services. Our software uses artificial intelligence to simplify and explain lab reports (blood, urine, stool), making the results easier for users to understand.

Crucial Medical Disclaimer: The AI DiagMe service is an informational tool, not a medical device. Therefore, the information it generates does not constitute a medical diagnosis, a medical interpretation, or medical advice. It is never a substitute for a consultation with a doctor or other qualified healthcare professional. Only a medical professional can correctly interpret your test results within your full medical context and make decisions about your health. You should not delay seeking professional advice based on our service.

5. Intellectual Property Rights

All elements of the Site are the exclusive property of Smart Medical Care Ltd or its partners. This includes text, logos, graphics, and source code. Additionally, the AI DiagMe service itself, including the software and algorithms, is protected property.

UK, US, and international intellectual property laws protect these assets. Consequently, you are prohibited from reproducing, representing, modifying, or adapting any part of the Site or service without prior written permission from Smart Medical Care Ltd. Any unauthorized use is an infringement and may lead to legal action.

6. Personal Data Protection Legal Notice

Smart Medical Care Ltd is committed to protecting user privacy and personal data. Our Privacy Policy governs all data processing. It details the data we collect, our purposes, and how we secure your information.

Specifically, we use a de-identification process for lab data. The system removes directly identifying information (like your name) before our AI processes the document.

In accordance with data protection regulations such as the UK and EU GDPR, we have designated a data protection contact:

Privacy Contact: Julien P.

Contact Email: contact@aidiagme.com

Please consult our Privacy Policy or email our Privacy Contact to ask questions or exercise your data rights (access, rectification, erasure, etc.).

7. Limitation of Liability

Smart Medical Care Ltd works to ensure the information on the Site is accurate and up-to-date. However, we cannot guarantee the complete absence of errors.

Users are solely responsible for how they use the AI DiagMe service. As stated above, the service provides simplified explanations for informational purposes only. It does not replace professional medical advice. Therefore, Smart Medical Care Ltd is not liable for any decisions you make based solely on information from our service or Site. Our Terms of Service provides a more detailed limitation of liability.

8. Applicable Law and Jurisdiction

The laws of England and Wales govern this Legal Notice. Any dispute related to this notice will be submitted to the competent courts of England and Wales.

However, if you are a consumer residing in the United States, the UK, or the European Union, you may also benefit from mandatory provisions of your local consumer protection laws. UK and EU consumers may bring legal action in the jurisdiction where they reside. For US consumers, you must bring legal action against us in England and Wales, while we will bring any legal action against you in the jurisdiction where you reside.

9. Modifications to This Legal Notice

Smart Medical Care Ltd reserves the right to modify this Legal Notice at any time. We invite users to consult this page regularly. All modifications take effect immediately upon their publication on the Site.

10. Additional Company Resources