For diagnostic labs & medical laboratory groups

Help your patients understand their lab results.

AI DiagMe turns lab results into clear, personalized reports in minutes with AI validated by 12 physicians. A service your network can offer its patients, under whichever partnership model works for you.

The problem

70% of medical decisions rely on lab work. Yet patients walk away from their test with a page of numbers and a lot of unanswered questions.

What your patients go through
4 minutes on average

The time spent explaining results in a consultation. Too short to answer every patient question.

Anxiety and the Google reflex

A bolded value triggers worry and generic searches — which leave 64% of patients more anxious.

The load on your teams

With no explanation, patients call the lab back just to understand — a support load that weighs on your staff.

What the research shows
57%
of patients search online after receiving their results
JAMA Network Open, 2023 · n = 8,139
67%
search online even before their medical appointment
BJGP Open, 2017
64%
feel more anxious after searching online
IFOP / Capital Image
The solution

A ready-to-use AI interpretation layer.

The patient uploads their test, answers a few context questions, and receives a clear report in minutes. A simple journey, overseen by 12 physicians and several years of clinical feedback.

1

The patient shares their results

Drag and drop the report (blood, urine, stool) and answer profile and context questions: age, history, medications, symptoms.

2

Contextual, cross-referenced AI analysis

100% of markers are extracted, analyzed, then cross-referenced with one another — accounting for the patient’s profile and context. That’s what sets us apart.

3

A personalized report in minutes

An overall summary, marker-by-marker reading, wellness tips, an action plan, and questions to ask their doctor — to prepare for a calmer conversation.

100% of markers extracted & analyzed 100% of markers cross-referenced with one another & with the patient’s profile and context Proprietary clinical AI reasoning layer Available in 10+ languages
Why partner with us

One more service for your patients. One more edge for your labs.

New revenue

A high-margin add-on service, with no infrastructure cost to you. The business model is open and built with you — we adapt to your organization.

Differentiation

Offer an experience few labs provide today: helping your patients understand their results, across your entire network.

Loyalty

A patient who understands their results and feels supported comes back. The report extends the relationship beyond the blood draw and strengthens attachment to your brand.

One service, three aligned interests
Patient

Understands their results without jargon, knows what to do with them, and talks more easily with their doctor.

Physician

Meets an informed patient: a better-prepared consultation, focus on diagnosis, better adherence.

Lab

Stands out, retains its patients, and opens a new revenue stream — with no technical burden.

Partnership models

Several ways to work together.

Nothing is set in stone: the service can be presented under three branding options — you choose.

100% our brand

Your patients are directed to our service, which stays entirely under the AI DiagMe brand. Nothing for you to carry.

Co-branding

The report pairs your identity with ours: both brands appear side by side.

White-label

The service carries 100% your brand and blends into your world, as if it were your own.

Flexible business model

Defined with you, based on your organization and volumes — nothing imposed.

Security & compliance

Built to clear your security requirements.

Trust isn’t optional when it comes to health data. Our infrastructure and governance are designed to meet the requirements of large diagnostics groups.

Sovereign hosting

Health data hosted in France on HDS-certified servers. SecNumCloud certification ensured through our sovereign partners OVH and Outscale.

HDS · SecNumCloud

Systematic pseudonymization

Direct patient identifiers are removed before any AI processing. Full GDPR compliance, with an up-to-date record of processing activities.

GDPR

Classified “non-medical-device”

Recognized by the ANSM as a non-medical-device tool: an information and education tool, never a diagnostic one.

ANSM

EU AI Act compliant

A non-medical-device AI system with dedicated governance, compliant with the European AI framework.

EU AI Act

Signed ethics charter

A charter covering scientific validation, AI governance, and conflicts of interest, signed by the committee’s 12 physicians.

Scientific Committee Charter

The doctor stays central

AI DiagMe informs and prepares the medical conversation. It makes no diagnosis and never replaces the judgment of a doctor or lab biologist.

A complement
Medical governance

AI overseen by physicians — including a lab biologist.

A scientific and ethics committee oversees every update to the engine.

12 physicians and 13 specialties on the scientific & ethics committee.
A lab biologist sits on the committee — a lab insider’s view on interpretation.
Several years of clinical feedback that continuously frame and refine the AI’s reasoning.
7 physicians as shareholders — long-term alignment with the mission.
Dr. Darrieux
Dr. Y. Darrieux
Lab biologist
Lab insider
Dr. Benzakin
Dr. S. Benzakin
ENT
Scientific committee chair
Dr. Mansour
Dr. Mansour
Cardiologist
Dr. Bouquet
Dr. Bouquet
Nephrologist
Dr. Darrieux
Dr. M. Darrieux
Endocrinologist
Dr. Leruste
Dr. Leruste
Pediatrician
Dr. Tiepolo
Dr. Tiepolo
Anesthesiologist
+5
more specialties on the committee
Product validation

A service already proven by real patients.

Results from our post-purchase study of patients using the service in B2C.

98%
find the report clear and easy to understand
96%
say they’re satisfied with the service
95%
would recommend it to friends and family
94%
endorse the positioning of the offer
Already used by patients in 62 countries Core audience 45–64 — the labs’ patient base
France Belgium Switzerland Spain Italy Portugal Germany United Kingdom United States Canada Brazil Morocco Algeria India Indonesia China Sweden Netherlands + 44 more countries
How to get started

A simple rollout, handled by our teams.

01 · Scoping

We talk

A first meeting to understand your network, your patients, and the model that fits you.

02 · Branding

Customization

We tailor the report to the model you choose — co-branding or white-label — and to your focus areas: prevention, functional medicine…

03 · Go-live

We deploy

Access through our platform or a light integration with your patient portal. No heavy development on your side.

04 · Follow-up

We support you

Usage tracking, patient feedback, and continuous improvement, hand in hand with your teams.

First partnership can go live in a matter of weeks.
FAQ

The questions labs ask us.

Is it a medical device?

No. AI DiagMe is classified as a “non-medical-device” by the ANSM. It’s an information and education tool that makes results easy to understand, without making a diagnosis.

Where is the data hosted?

In France, on HDS-certified servers, with a SecNumCloud 3.2 roadmap. Data is pseudonymized before any processing, in line with GDPR.

How much integration work for us?

Minimal. The service is available through our platform or a light integration with your portal. No heavy IT project is required on your side.

Does it replace the lab biologist or the doctor?

Never. The report prepares and supports the medical conversation. Medical interpretation and diagnosis remain the work of your lab biologists and the treating physicians.

How is the business model structured?

It’s flexible and defined with you, based on your organization and volumes. Several models are possible — we discuss them during scoping.

Is the report available in multiple languages?

Yes. 11 languages are available today, with about two new languages added each month — useful for a diverse patient base.

Let’s talk

Let’s build the right partnership together.

Do you run a group or network of diagnostic labs?
Let’s talk about your patients and the partnership model that best fits your organization.

Or email us directly at contact@aidiagme.com