Privacy Policy
Effective on December 10, 2024
1. Data Collection and Processing:
The Website may collect personal data about its users, particularly through the “Contact Us” and “AI DiagMe Health Form” forms. This data may include your first name, last name, email address, and any personal information provided to benefit from our services. The information collected is anonymized and stored in a computerized file by Smart Medical Care. The data is hosted on secure Microsoft Azure servers certified for health data hosting (HDS), in compliance with French regulations.
2. Purpose and Legal Basis of Processing:
The processing of your data is based on our legitimate interest in responding to user requests, ensuring the proper functioning of our services, and conducting anonymous statistical analyses to improve the user experience. Additionally, the information collected may be used for traffic and security studies, particularly in cases of hacking or abuse. The data collected is intended solely for the use of Smart Medical Care and its subcontractors for technical services (hosting, maintenance) and is not shared with third parties for commercial purposes without your explicit consent.
3. Data Retention:
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. In the absence of legal requirements, your data will be retained for a maximum of three years after your last interaction with our services. Anonymized data may be retained for a longer period, in accordance with applicable laws.
4. User Rights:
In accordance with the provisions of the General Data Protection Regulation (GDPR) and the French Data Protection Act (“Informatique et Libertés”), you have the following rights regarding your personal data:
– Right of Access: Obtain a copy of the data held about you.
– Right of Rectification: Correct inaccurate or incomplete data.
– Right to Erasure: Request the deletion of data, subject to legal obligations.
– Right to Restriction: Request the temporary suspension of data processing.
– Right to Object: Object to the processing of your data for legitimate reasons.
– Right to Data Portability: Request the transfer of your data in a structured format.
To exercise these rights, you can contact us at: contact@aidiagme.com.
5. Data Security:
We implement appropriate technical and organizational security measures to protect your data against loss, misuse, or unauthorized access, including encryption of communications and data.
6. Recourse:
If, after contacting us, you believe that your rights have not been respected, you may file a complaint with the CNIL (French Data Protection Authority) by visiting their website: cnil.fr.