Legal Notice

Please note that this legal notice outlines important terms and conditions. Effective Date: April 18, 2025.

This legal notice governs your use of the aidiagme.com website. We encourage you to review this information regularly.

Smart Medical Care Ltd publishes the website aidiagme.com (hereinafter “the Site”).

  • Company Type: English “Private limited company”
  • Registered Office: 167-169 Great Portland Street, 5th Floor, London, W1W 5PF, United Kingdom
  • Company Registration Number: 15309552 (Companies House for England and Wales)
  • Primary Trade Name: AI DiagMe is a trade name of Smart Medical Care Ltd.
  • Contact Email: contact@aidiagme.com

2. Publication Director Information

The legal representative of Smart Medical Care Ltd acts as the Publication Director for the Site.

  • Contact: contact@aidiagme.com

3. Hosting and Data Security Notice

Microsoft Corporation hosts the Site and all related data via its Microsoft Azure services. Servers for US users are located within the United States. Importantly, Microsoft implements robust security measures that comply with industry standards. This includes the necessary safeguards for HIPAA compliance where applicable.

4. Purpose of the Site and Service Disclaimer

The Site’s purpose is to present and provide access to the AI DiagMe services. Our software uses artificial intelligence to simplify and explain lab reports (blood, urine, stool), making the results easier for users to understand.

Crucial Medical Disclaimer: The AI DiagMe service is an informational tool, not a medical device. Therefore, the information it generates does not constitute a medical diagnosis, a medical interpretation, or medical advice. It is never a substitute for a consultation with a doctor or other qualified healthcare professional. Only a medical professional can correctly interpret your test results within your full medical context and make decisions about your health. You should not delay seeking professional advice based on our service.

5. Intellectual Property Rights

All elements of the Site are the exclusive property of Smart Medical Care Ltd or its partners. This includes text, logos, graphics, and source code. Additionally, the AI DiagMe service itself, including the software and algorithms, is protected property.

UK, US, and international intellectual property laws protect these assets. Consequently, you are prohibited from reproducing, representing, modifying, or adapting any part of the Site or service without prior written permission from Smart Medical Care Ltd. Any unauthorized use is an infringement and may lead to legal action.

Smart Medical Care Ltd is committed to protecting user privacy and personal data. Our Privacy Policy governs all data processing. It details the data we collect, our purposes, and how we secure your information.

Specifically, we use a de-identification process for lab data. The system removes directly identifying information (like your name) before our AI processes the document.

In accordance with data protection regulations like GDPR and HIPAA principles, we have designated a data protection contact:

  • Privacy Contact: Julien P.
  • Contact Email: contact@aidiagme.com

Please consult our Privacy Policy or email our Privacy Contact to ask questions or exercise your data rights (access, rectification, erasure, etc.).

7. Limitation of Liability

Smart Medical Care Ltd works to ensure the information on the Site is accurate and up-to-date. However, we cannot guarantee the complete absence of errors.

Users are solely responsible for how they use the AI DiagMe service. As stated above, the service provides simplified explanations for informational purposes only. It does not replace professional medical advice. Therefore, Smart Medical Care Ltd is not liable for any decisions you make based solely on information from our service or Site. Our Terms of Service provides a more detailed limitation of liability.

8. Applicable Law and Jurisdiction

The laws of England and Wales govern this Legal Notice. Any dispute related to this notice will be submitted to the competent courts of England and Wales.

However, if you are a consumer in the United States, you may also benefit from mandatory provisions of US federal and state law. In such cases, you must bring legal action against us in England and Wales, while we will bring any legal action against you in the jurisdiction where you reside.

Smart Medical Care Ltd reserves the right to modify this Legal Notice at any time. We invite users to consult this page regularly. All modifications take effect immediately upon their publication on the Site.

10. Additional Company Resources

  • Publications: Discover our articles and insights.
  • Get Started: Learn how our AI-powered tool works.
  • FAQ: Find answers to common questions about data security and tool usage.
  • French Language Site: For French speakers, please visit aidiagme.fr